Managements single greatest failure
Many years ago, pre-digital, I gave time to a sales rep who rang up and promised to bring in some samples of brand new products from Europe that had changed the dynamics of the market segments they were in. I presumed that all contained the stuff he sold, but the...
Have we lost it?
Until I was about 10 years old, I lived in a little cottage at North Avalon, and used to walk to primary school through the sandhills, along the beach, then to school, and back. It sometimes took longer than it should have, as there was simply so much to see and do....
Where is the ‘Why”
For 35 years as a corporate manager and consultant I have been an advocate of, amongst other things, personal accountability, marketing ROI, extensive use of data in decision-making but without eliminating the wisdom of individuals who have "been there, done that", ...
Small businesses biggest problem
Cash flow is the lifeblood of every business, from the one person micro business working out of their garage, to the largest multinational. To call it "Lifeblood" sounds like a cliché, but the thing about clichés is that generally they are true. Working as I do with...
Digital is just a cost of business.
Who in business does not carry a business card of some sort, from the standard 9 X 5 bit of cardboard to the "it" thing of a USB with a resume, and published material as well as contact details on it? It used to be that having a business card was just a cost of being...
Why do you Trust?
Trust is a word that keeps on coming up, everywhere. Increasingly in a complicated world we are looking for those we can trust, to do business with, to have as friends, or just to share a cup of coffee. I have just completed a project of chain re-engineering that did...
Complete me
"You complete me" a really cheesy line, made famous by the Jerry Maguire movie, but relevant elsewhere. Communication devices have exploded over the last decade, most of us now have multiple tools by which to communicate, but just how well are we doing it? Pretty...
Media ownership paradox
Comment on possible changes to the cross media ownership laws is emerging, again. Communications Minister Malcolm Turnbull reopened the conversation in an interview with Sky, reflecting that the media landscape had changed dramatically, so it makes sense to change the...
The elusive location of value.
We all seek value, we set out to buy when we find it, but all too often, we settle on price as the measure, when price is only one component of the mix of factors that makes up "value". The challenging thing is that even each individuals perception of value can change...
Perspective driven management
Everyone knows the optimist sees the glass half full, and the pessimist sees it as half empty, but few see the other options. The technologist sees the shape as sub-optimal The engineer sees the variation of material in the glass as an affront to his efficiency The...