New blood, old blood.
This post follows up on the thoughts posted yesterday. Considering where the responsability for management failure lies, I started thinking about the experience currently being wasted by those unwillingly sitting on the sidelines, for any number of resaons. Tough...
New blood to face the challenges
Many businesses bring in new blood from time to time, particularly when crises hit. If this is because the "old blood" is not up to the challenge, OK, but usually it is not because the new people are smarter, or more motivated than the "old blood" but because the...
Archimedes & the web.
Archimedes theorised that "With a long enough lever, you could move the world" It appears that the web is such a lever, as the world has changed as a result of the leverage applied by the development of the web. The internet bubble may have burst in the nineties,...
Leadership & management.
There is a difference between telling someone what to do (management) and inciting a movement (leadership). Managers use organisational structures to get stuff done, leaders create momentum by enabling connections to be made amongst like minded people, and showing...
Trust or truth.
Trust is often cited as the key in making relationships, personal or commercial work. What is sometimes poorly understood is that trust is an outcome of lots of other things, primary amongst them is truth, along with consideration of the others point of view,...
Engagement
The rules of the game have changed, marketing is about the engagement of customers. My definition of marketing, is" the recognition, building, protecting and leveraging competitive advantage" Engagement by consumers in the brand proposition is what that is all...
Horizontal and vertical chains.
The usual, and correct view of a supply chain is a number of competitors at each point in the chain competing to provide the goods and services necessary to send the goods along to the next stage. The classic is the Australian wool chain, where the agents compete...
Independence and interdependence
Interdependence drives successful collaboration, and collaborative arrangements never survive without clear areas of interdependence. When individual collaborators judge their actions in the context of the best outcome for the group, rather than their own short...
Value add at half the price, the end of a market?
Yesterday I got a telemarketing offer for a half price newspapers subscription, delivered to my door from one of the major dailies. Of course I signed up, beats walking to the newsagent and paying double! The other major daily in Sydney is giving away free copies of...
Share of wallet.
SOW is a simple but powerful concept for both consumer and B2B markets. How much of a customers spending on products you could supply, actually comes your way, Vs going to a competitor? how much of their "wallet" to you get? It is a great measure of the relative value...