May 17, 2010 | Communication, Leadership, Management, Personal Rant
I watched Q&A last night, in the ultimately vain hope of getting some intelligent debate on the Federal budget, and its foundation proposal to change the manner in which the mining industry is taxed.
Should have known better.
What passed for debate was really just a moderated annunciation of political hyperbole and PR crafted phrases intended to play to the emotions, there was little presentation of the facts. How are we to form intelligent positions on issues where all we see is the spin? Are we the electorate, expected to be so compliant and thoughtless that we just accept the nonsense from whichever side of the political divide best suits our generic position.
There are strong arguments on both sides, lets hear them in a way that enables us to make a decision on how we feel, rather than being told how we should feel on the basis of spin.
Increasingly businesses I see are making real efforts to remove the verbiage, and present facts without the gloss and polish as a means to make sensible decisions, and engage the stakeholders in the process to the extent that even if they do not agree with the outcome, they are satisfied that there was due process, and therefore they can live with the outcome.
If our two “debaters” last night were sitting around the board table of anything more significant than the local tennis club, and expecting to get support for their respective positions, the chairman would be well within his rights to send them to the corner to share the pointed cap.
May 12, 2010 | Alliance management, Demand chains, Leadership, Operations
Successful groups have great power, power to identify, understand the causes and implications of problems and opportunities, and come up with creative responses, and once moving can gather great momentum. Most workplaces are now actively seeking to harness the intellect and creative power of their employees and other stakeholders, and those that do it well create great opportunity.
The flip side is that groups also have inertia, they are much harder to get rolling than just an individual, and once rolling, have a tendency to take unpredictable excursions.
It is easy to underestimate the effort, leadership, and capacity to connect that is required to overcome this inertia, and to manage the momentum constructively, leading a group in a consistent direction, focusing on the important issues, and consistently delivering outcomes.
I bet Isaac never thought of this application of his laws.
May 11, 2010 | Alliance management, Demand chains, Leadership
When people are tied together, when they are in “communities” they tend to develop shared values, aspirations, and courses of action. The incidence of double dealing, dishonesty, personal gain at the expense of the community gain, are reduced.
An efficient demand chain is just another type of community, it benefits from the collaboration, is able to identify and filter out self interest and hubris, and can deliver value to all participants.
The oxygen of such a community is information, both the quantitative data that can be collected and shared, but perhaps more importantly, the qualitative stuff that accrues with use, personal relationships, shared obligations, the mutual understanding of peoples idiosyncrasies, and simply the need to be recognised.
May 3, 2010 | Change, Innovation, Management, Strategy
All species, including humans, are inherently adaptive, yet the organisations humans inhabit are by their nature resistant to change.
The management challenge of the future is to figure out how to build an organisation that evolves sufficiently quickly to be ahead of the changes occurring in the environment around them so as to be in a position to exploit and leverage those changes rather than just reacting to them.
Apr 29, 2010 | Alliance management, Communication, Demand chains, Social Media, Strategy
Democratising knowledge, isn’t this a lovely term! I have heard it used on a number of occasions recently, and it came up again in an extraordinary TED presentation by Stephen Wolfram .
In just two words it nails the complex changes happening in numerous ways in our lives. Knowledge used to be power, now it is freely available, it is simply a tool, and the ones who use it best will win, rather than in the past, where the holder of the knowledge had a huge advantage.
Amongst all the other things that have changed, is the potential to turn simple supply chains that pump product into a channel driven only by capacity, into demand chains that respond backwards to demand signals from the customer.
This opportunity for change driven by a combination of the communication tools on the net, and the ability to assemble and analyse the drivers of demand in your particular market offers huge potential for innovation, efficiency, and differentiation based on the capabilities of those in the chain.
Apr 28, 2010 | Communication, Management, Social Media
Anthropologist Robin Dunbar theorised that the maximum number of people any individual could maintain a relationship with was 150, which has become known as Dunbar’s number. It reflects the cognitive maximum for someone to know everyone in a group, and to be aware of the relationships between them all.
Social media has led to people into having many “friends” sometimes thousands, but in the human sense, they do not have a relationship, it is something different, for which I suspect we need a new term.
Human beings are social animals, and no matter how valuable our digital networks are to us, they are no substitute for the human interactions that define us, but are limited to around 150 individuals at any one time.