How to wield Occam’s Razor to build robust strategy.

How to wield Occam’s Razor to build robust strategy.

In its simplest form, ‘Occums Razor‘ is code for seeking the simplest explanation possible that fits all the facts. In Einstein’s words: “Everything should be made as simple as possible, but not simpler

Development of Strategy is usually made overly complicated by all sorts of factors that should not really play a role, mostly to do with the status quo, sunk costs, emotional assessments of risk and reward, and the distortions our own psychology makes on what we see and understand.

Strategy is all about making choices about what you will do, and what you will not do, but it is not about the detail of how it will be done, and should always be based as far as possible on facts. Where facts are unavailable or ambiguous, as in new and fast developing markets, there is no substitute for experience and wisdom born of domain knowledge.

No strategy conversation should be immune to discussion of what others may do. You can choose what you do, but you cannot choose what others may do, independently, or perhaps as a result of what you do. This is game theory, and is important in developing your strategy, as no initiative is implemented in a vacuum. In its pure form, game theory is a mathematical set of relationships, used extensively in economic modelling, but in life responses are rarely just logical and predictable, which is why economic modelling is so often seen to be wide of the mark with the benefit of hindsight.

In building strategy, there is a third tool that is extremely useful, but most often ignored: Options theory. This emerged out of work done modelling financial markets, specifically derivative products  in an effort to price them to maximise returns, and is now standard practise. In its simplest form, it means that you never take an action until you absolutely have to in order to move to the next step. In the vernacular, it is ‘keeping your options open’ a term we would all have used extensively without necessarily thinking about the implications.

To avoid too much unproductive complication, you can ‘Occum’ scenarios that have elements of both game theory and options theory in your strategy deliberations.

How do you make this mumbo Jumbo work for you?

  • Use Occum’s razor to remove all the extraneous factors that are simply not significant to the outcomes. Break everything down into its simplest form. Einstein achieved this monumentally with E=MC2.
  • Consider the implications of game theory. ‘When we do this… they will do that’. A word of warning here, it is very easy to see this in a tactical manner, and that would be the wrong thing to do, as it will give you an incomplete big picture.
  • Apply Options theory to the steps you are modelling, considering the latest point at which you have to make a decision that determines the direction of later ones.

Do all three together in a collaborative and data rich series of conversations and you will emerge with a robust strategy, at least one that can be articulated simply, and implemented in logical sequence with known performance measures.

 

2017 Internet trends report by Mary Meeker at KPCB

2017 Internet trends report by Mary Meeker at KPCB

Since 2001 Kleiner Perkins Caulfield & Byers has released a report on the technical and behavioural trends driving the internet, compiled by Mary Meeker. It has become the bible of everyone associated in any way with the net as a generator of revenue and value.

The 2017 report was released at the annual Code conference on May 31.

The amount of work required to assemble this bible must be humongous, then it is given away as a contribution to the development of the industry where KPCP operates.

It is to my mind one of the greatest pieces of content marketing we will ever see.

Making any attempt to summarise the powerpoint summary of the report would be disingenuous, I recommend you flick through the slides, all 355 of them in the report and consider the implications for your business.

 

 

The most important lesson from writing 1,500 blog posts

The most important lesson from writing 1,500 blog posts

This is the 1,500th post on the StrategyAudit site, and the journey has been a surprising one.

I am  not a writer, I stumbled into blogging as a way to market my services as a consultant.

However, it has become way more than that.

Writing a blog, particularly when the commitment is 3 posts a week, is about self-discovery.

When I started I never realised how much I did not know, but was curious to find out.

Writing has humbled me, as I struggle to form views on topics, and then articulate them in ways that convey the meaning as I intend.

That sentence is full of traps, all of which I run into regularly.

It is also why some themes keep on cropping up, I see or hear something that adds to the understanding I have, it puts a different spin on something that leads to a different outcome in differing contexts, asks a question in a different way.

Writing also removes the requirement that people be mind-readers.

No longer do they have to interpret body language and gestures, or  read between the lines of a  mangled verbal explanation, and generally guess what it is I am getting at.

Writing forces improved communication, and clarity of thought and conclusion. It forces the distinction between correlation and causality, and demands a sufficiently deep analysis of problems to expose the root causes rather than just seeing the symptoms.

Writing also exposes mercilessly any failings of logic and common sense.

A gratifying number of people have read, commented and shared my various musings over the 1,500 posts, but the  one who has benefited most is me.

So, thank you for being a part of the process, and spending your valuable time engaging with me on the journey of discovery.

A particular thanks to those who have been my clients, as most of the writing has come from you in one way or another, combined with the collected wisdom now at our fingertips, should we take the time and make the effort to sort it all out from the self-interested crap and cat photos that infest the web.

Finally, at the core of why I do this is the basic observation that if I give you a widget, I do not  have it any more, but if I give you an idea, we both have it.

We have a way to go yet.

 

How many baristas do we need to drive growth?

How many baristas do we need to drive growth?

Coffee shops seem to be the harbinger of our growth patterns, they are popping up everywhere, staffed by baristas (has that become a profession?) with cutting edge hairstyles and tattoos. They all add to the GDP numbers in some tiny way, but are they all we need?

When you look at economic history, sustainable growth always comes from manufacturing, not services. Ok, some comes from agriculture, as we all need to eat, and I guess someone has to grow, transport and roast the coffee, but it pales into insignificance beside the society changing impacts of manufacturing.

When growth happens, it is as a result of manufacturing, and the changes that manufacturing drive.

Look at the culture changing manufacturing innovations of the past: The printing press,  steam engine, and the first wave of automation in the 70’s.

Now we are moving inexorably into the next wave, of  Virtual Reality, Machine learning, advanced robotics, additive manufacturing, and the changes will be profound.

In the past, we have always looked for productivity by building scale. In a manufacturing operation, the more you make of any one item, the longer the runs, the lower the marginal costs.

However, we are now approaching the point where we can create the next big change, shape the major technologies emerging.

Manufacturing robots that can be programmed to do the tasks that are not just the repetitive tasks they currently do, but the robots will start to learn, it is happening now

The next step is not just better smart products, but customised specialist products that combine the abilities of robots and additive manufacturing  to immediately create the products that you need.

The outcomes are that factories will move back closer to markets, they will be smaller more flexible and reduce the time frames of the chain, the products will be much cleaner and better for the environment, and will create growth in areas hard to imagine as I sit here in the middle of 2017

This does not happen by rote, we need to teach the new stuff at the universities and stop strangling TAFE, and importantly we need to teach these kids how to think critically and analytically so they have the intellectual tools to adapt, and we need to engage with the changes to ensure they are accommodated within our economies

The new manufacturing revolution will drive manufacturing and  consumption back to the smaller regions. China will become as expensive as Australia in 10 years, and the trade patterns will follow and I suspect  will accelerate regionally with lower barriers and shorter transit times,  rather than being international

We are reaching the point where increasingly challenging manual tasks can be taken by robots. This delivers a potentially huge productivity increase, but it also delivers one of the key questions of the 21st century: what happens to those displaced? Particularly skilled workers in their middle and later lives when retraining might sound nice, but has proven to be a mirage despite  the billions thrown at it.

However, there is a confluence of hardware and software happening at Moore’s law speed. The take-off will vary by sector and by economy, logically it will occur first in high cost developed nations and filter down

This will lead to a productivity surge, further reducing the disparity of costs between economies, leading to a change in the ‘offshoring’ that has occurred. It will no longer  be better to outsource  to China, outsource it to the bloke down the road, where when  necessary you can get our hands around his throat, and/or collaborate in a meaningful way that is very hard across borders, languages and cultures.

So how do you prepare for this?

Understand and be engaged with the developments occurring in your and adjacent domains globally. This is a big call, but putting aside some time for the reading and understanding of the relevant material by authorities and the those on the leading edge can make it a highly productive expenditure of that most valuable resource.

Normally I dislike the term benchmarking, as it leads to copying processes and programs that worked for others, but by the time you have implemented, usually less than 100% effectively, the trend setters have moved on so you are always playing catch up. However, in the case of keeping current, recognising the things the leaders are doing is pretty important, and modelling the best bits that suit  you can be very worthwhile.

Prepare your stakeholders, particularly the employees for the  changes to come. There  is nothing  so unsettling as uncertainty itself so my advice is to communicate extensively, encourage feedback and comment as well as input to the conversations.

Prepare the organisation for the changes that will evolve in the business models and supporting areas such as capital and human capability development.

As a final note, those that will survive do not have the luxury of time. The  average life of enterprises is shortening annually, it is really a commercial Darwinian process, and incumbents who are not willing or able to adapt quickly will go the way of ‘Lonesome George,’ the last of the Pinta island sub species of Galapagos turtles that dies almost on camera with David Attenborough.

 

Have you ever had a conversation with a ‘chatbot’?

Have you ever had a conversation with a ‘chatbot’?

Not sure?

I do not blame you, they have suddenly become very smart indeed.

A few weeks  ago I had a cause to submit a problem I was having with a web service via their  website. A very helpful bloke came back to me almost immediately with a response, and we interacted as he worked me step by step through the problem, to a solution. Very well done, except the solution did  not work, so I jumped back on and went through it again, with a different, very polite digital helper, referring back to the previous conversation, which he called up, and asked a few slightly different questions, and proposed  a slightly different solution, which did work.

About half way through the second conversation, it occurred to me that I was probably ‘talking’ to a very good ‘chatbot’.

My brain tells me I was talking to a highly developed set of algorithms, my heart tells me it was really two people who really cared about my problem and were committed to helping me fix it.

A  so called ‘chatbot’ is a demonstration of the advances made in machine learning we keep hearing about, and seeing via Apples Siri, and her sisters, and the various messaging apps, translation and transcription services popping up seemingly everywhere.

It is pretty clear that they are rapidly taking over in all sorts of areas, almost by stealth, simply because they are becoming so good, so quickly, and we are welcoming the invasion, if we see it.

I am currently working with a client with a series of significant challenges, one of which I realised while thinking about this post, is perfectly suited to a chatbot. Might take a while, and be way beyond the current scope of their thinking, but watch this space.

 

 

Can you shrink your way to prosperity?

Can you shrink your way to prosperity?

There is the old story of the successful large business becoming an unsuccessful smaller one. Usually it is accompanied by stories of missed opportunities, poor strategies and a focus on cost cutting.

The poster boy for this transformation in my personal experience is Goodman Fielder, for whom I have worked on two occasions. First as a youthful marketing person in the glory days, when Meadow Lea was changing the spreads market by congratulating its consumers for their choice of margarine, and later as a General Management contractor tarting up one of their smaller business units for sale, as it shrunk its way to near oblivion.

To be successful in any commercial arena means that you have created value for someone else. It is a simple truism of business that only be creating value do you attract customers, the support of your value chains, and as a result, revenue.

Businesses do have the tendency to attract overheads, the way a boat attracts barnacles. They attach themselves to the structures and they slow you down, reduce manoeuvrability, and can eventually sink you. You cannot be prosperous while carting around the commercial equivalent of a barnacle covered hull. Cleaning off the commercial barnacles may result in some size reduction initially, but it also increases the potential to add value, agility, and sensitivity to the needs of your markets, so growth is the outcome when the cleaning is done well.

Growth is part of our DNA, it is a mind-set necessary for success.

Who would want to work for, or deal with a company that was overtly focused on squeezing out the maximum dollars from a transaction and relationship? You know the motivation is about their interests, so It would be easy to believe the service, quality, and longevity would be compromised by such a focus.

By contrast, who would not want to engage with a company growing quickly, innovating, and delivering value to customers, and offering opportunity to its employees.

Cost cutting is one thing, using your resources wisely to create value is another, and they are profoundly different.

Photo credit Wes Iverson https://www.flickr.com/photos/62425933@N04/7398646344/