Libraries have been written on this topic, so perhaps a summary for 2012 is warranted, particularly as we go into tougher, and more ambiguous times.

  1. Plot a course that others can relate to, buy into, and understand.
  2. Inspire and energise others to do better than they expect they can
  3. Create a culture of action and integrity
  4. Inspire and nurture innovation
  5. Deliver results for all stakeholders.