As we all know, a camel is a horse designed by a committee.

So it is with many websites.

Digital camels.

Every page on a website should have only two objectives:

  1. Provide the catalyst to ‘convert’ to the next step.
  2. Make the conversion easy.

Not every page is a sales convertor, but each page should play a role in the progressive process towards a transaction, whether it be the first, or the twenty first, only the number matters.

The most common response I get when I make these sorts of observations are: ‘we need to educate‘ and ‘the objective of the site is brand building‘.

Both are valid drivers of the content of a website, but unless they ultimately lead to sales, they are little more than platitudes and good intentions.

Is your website just an elegantly coiffured  camel?